This is a demonstration site. Sonora is not a real restaurant. The menu, the prices, the address and the phone number on this site are all invented, and no real orders are taken here. This page is a working example of the privacy policy a restaurant using this ordering system would publish.
This policy explains what Sonora collects when you order through this site, who else sees it, and how to reach us about it. It was last updated on 11 September 2026.
What we collect
When you place an order we collect your name, email address and phone number, and, if you are having the order delivered, your delivery address, apartment or unit number and any delivery instructions you add. We also keep the order itself: what you ordered, whether it was pickup or delivery, the time you chose, and what you paid.
We do not store your card details. Card payments are handled by Stripe, and the card number is entered on a form that Stripe controls. What comes back to us is confirmation that the payment went through and the last four digits.
Who we share it with
We use a few companies to run the ordering side of the restaurant, and each one sees only the part of your order it needs.
- Stripe processes card payments. See the Stripe privacy policy.
- Google provides the address suggestions in the address field. What you type into that field is sent to Google so it can return suggestions. See the Google privacy policy.
- Postmark sends your order receipt and the copy that goes to the kitchen.
- Twilio sends the order texts, for customers who asked for them.
- Vultr hosts the site and the database the orders are stored in.
We do not sell your information, and we do not hand it to anyone else to advertise to you.
Text messages
There is a checkbox at checkout asking whether you would like text updates about your order. It is not checked when you get there, so you will only get texts if you tick it yourself.
If you do tick it, you will get one to three texts per order, such as a confirmation when we receive the order and a message when it is ready. We do not send marketing or promotional texts. Message and data rates may apply.
Reply STOP to any of our messages to stop receiving them. Reply HELP for help, or give us a call at (530) 555-0142 and we will take you off the list. Leaving the box unchecked, or replying STOP later, does not affect your order, and you will still get your receipt by email.
We do not share mobile numbers with third parties for their marketing. Your number goes to Twilio, who send the messages on our behalf, and it is used for nothing but texts about your own order.
Cookies
The site sets a session cookie so that your cart and your pickup or delivery choice survive moving between pages. There are no advertising cookies on this site, and we do not run analytics or tracking.
How long we keep it
We keep order records for seven years, which is the period our tax records have to cover. Your address and phone number stay attached to the order for that time.
Your choices
You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Write to us at the email address below and tell us which order you mean, and we will get back to you. We may have to keep a record of a completed order for the tax period above even after a deletion request, and we will tell you if that is the case.
Children
This site is not directed at children under 13, and we do not knowingly collect information from them.
Changes to this policy
We may update this policy. The date at the top of the page is when it last changed.
Contact us
Sonora
123 Main St
Chico, CA 95928
Phone: (530) 555-0142
Email: orders@ryanaxtell.dev
See also our Terms of Service and our Refund and Cancellation Policy.